IICRC has changed thier name to Clean Trust. What are your thoughts?

IICRC release 10.14

IICRC Launches New Brand

Organization changes its name to The Clean Trust (VANCOUVER, Wash.) October 14, 2011 – The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announced today the change of its name to The Clean Trust at the fall 2011 Meeting & Instructors Symposium. Along with the new name, a new, updated, branding campaign will be rolled out in the coming year.

“The Clean Trust lets people know exactly what we do, in a business-like, technical, professional way. We train. We set the standards. We certify. We vouch for a technician’s ability and professionalism and thereby ease our customer’s worries and concerns,” said Paul Pearce, The Clean Trust Chairman “Although the acronym of the IICRC also had a meaning; it wasn’t as direct and easy to understand.”

The Clean Trust’s focus on cleaning, restoration and inspection, its three core areas of expertise, will remain the same as the IICRC. Additionally, the certification and standards on which the IICRC has built its reputation will remain at the core of the organization. The Clean Trust will continue as an ANSI Standard Development Organization (SDO) and pursue the development of standards for the industry as a whole, aiming to provide the most up to date education for its registrants.

“The leadership discussed at length the benefits of a name change and ultimately decided that it was in the best interest of our registrants to move forward with a new name,” continued Pearce. “The name, The Clean Trust, reflects our mission to identify and promote an international standard of care that establishes and maintains the health, safety and welfare of the built environment.”

The Clean Trust signifies the expansion and growth of the IICRC. For almost 40 years, the IICRC has built a strong reputation within the cleaning, restoration and inspection industry, but there has been an unclaimed opportunity to gain momentum with other audiences, particularly the general public. The change to The Clean Trust name provides additional marketing opportunities for the organization to continue to propel its growth.

Materials with the new name and an updated design will gradually rollout through the next year. Available now for registrants and Certified Firms are new ID cards, a general overview brochure, patches, and decals. An introductory video will also be shown during training courses. In the coming months, the organization will provide updated standards covers, trade show booth, newsletter and website.

For more information, please contact The Clean Trust headquarters at (360) 693-5675, or visit the current website (www.iicrc.org) to review the list of frequently asked questions regarding the new brand.

About The Clean Trust

The Clean Trust, formally known as The Institute of Inspection, Cleaning and Restoration Certification (IICRC), is an ANSI-accredited standards setting body for the flooring inspection, floor covering and specialized fabric cleaning and disaster restoration industries. Organized in 1972, The Clean Trust currently represents more than 5,700 Certified Firms and 54,000 Certified Technicians in 22 countries. The Clean Trust, with participation from the entire industry, sets standards for inspection, cleaning and disaster restoration. The Clean Trust does not own schools, employ instructors, produce training materials, or promote specific product brands, cleaning methods or systems. It approves schools and instructors that meet the criteria established by The Clean Trust. The Clean Trust also serves as a consumer referral source for Certified Firms and Inspectors.

17 Oct | No replies

Article – 5 myths about homeowners insurance

Article found on MSN.com. Though it is a US article it is still very helpful information – Please Read! Also interesting are the comments that have been posted. Click this link to read them. http://realestate.msn.com/5-myths-about-homeowners-insurance?GT1=35010

Many homeowners believe their policies will cover them for any and all damages, but the reality can be an expensive surprise.

By Angie Mohr of Investopedia

Homeowners insurance is one of the most common types of insurance and one of the least understood. Many homeowners believe that their policies will cover them for practically any damage to the house or contents. The reality is that homeowners policies contain many exclusions and restrictions on coverage that can leave you with a coverage gap. (Bing: How much can you generally expect to pay for homeowners insurance?)

Here are five areas where homeowners assume they have coverage but may not.

1. Loss-of-use coverage
If you have damage to your home severe enough that you cannot live in it while it is repaired, you may expect that the insurance company will put you up in a hotel while the work is being done. But not all policies include a loss-of-use provision. If you have to pay for a hotel, meals and other services out of pocket, it can add up quickly and put you at financial risk. If loss of use is covered, it will be stated explicitly in your policy, along with any limits of coverage. For example, your policy may state a maximum per diem amount or restrict the length of time the expenses will be paid.

Read: 10 things that can raise or lower your homeowners insurance rates

2. Replacement cost
Replacement cost in a homeowners policy refers to valuing the loss at the amount it will cost to replace the item. For example, if your four-year-old computer is lost in a fire, replacement-cost coverage would allow you to purchase a new one with similar features. Most homeowners believe that is what will happen if they have a claim, but most policies do not carry this clause. If not included, losses will be valued at what they were worth in their condition before the calamity. The 4-year-old computer might be valued at $250 — not enough to purchase a new one. Replacement-cost clauses are a valuable inclusion in a homeowners policy.

3. Flood coverage
Almost all homeowners policies exclude flood coverage, along with earthquakes and other natural disasters. Floods can occur from a number of causes, such as a hurricane, burst pipes or sewer backup. A flood is one of the most common causes of home damage and the destruction of contents. Some companies specialize in flood coverage. If you live in a susceptible area, look into having a separate flood policy. Your mortgage company may require this additional coverage.

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4. Termites
Termites live all over North America but are most destructive in Southern climates where their life cycles are not affected by cold weather. Termites eat wood — lots of it — and can eat the supports in your house as easily as fallen leaves in the forest. They live in large colonies and, collectively, can destroy the structure of your home. Repairing termite damage and eradicating them can cost thousands of dollars. Most policies exclude termites and other pest damage. If you live in a susceptible area, the best insurance is to have the house regularly checked and sprayed by a professional.

5. Valuation of loss
When you have a claim, the insurance company will send out an appraiser to determine the extent of the damage and the best way to fix it. The appraiser will assess a value to the loss, which will be the minimum the insurance company can pay in order to meet its contractual obligations. However, you do not have to take that value as final. If you can prove your loss should be valued higher, you can negotiate the settlement with the company. Keeping receipts and pictures of valuable items will help you back up your claim.

To know what is in your homeowners policy, you should read it thoroughly. Look for exclusions to coverage and decide how you will cover those risks. In some cases, your insurance company will have separate add-ons that it can attach to your policy, or you can get specialized insurance from another company. For risks that cannot be insured, analyze how you will financially cover those risks if they should happen.

21 Jul | No replies

Don’t Let Water Damage Destroy Your Home

Water damage is always an unplanned and unbudgeted event.  Insurance companies tell us it is the most common form of property disaster.  The causes are varied and the damage can be big or small, from plumbing failures and backups to water ingress through roof or walls.  One common thread exists in all cases, the necessity for prompt professional attention to prevent major damage to building materials and contents.   Some materials that are restorable if treated immediately can deteriorate to non-restorable condition when left only a few hours or days.  Other potential repercussions to unmitigated water damages are mould growth, bacterial growth/cross contamination and dry rot of structural building materials.

Here are a few tips to help prevent water damage in your home.

Don’t just look for the tell tale signs of leak – like water stains on the ceiling or a drip under the sink.  When these signs appear the water damage has already happened.

Find possible culprits and check them routinely.

In the Kitchen:

The Sink: check the caulking around the sink and repair/replace when necessary. Check pipes for leaks.  Watch the drain, a slow drain is the sign of a clog building.  Check faucet for leaks.

The Dishwasher: check hoses for aging and proper connection to the water supply.  Watch the area around/under for signs of leaking: warping, discolouration, “mushy” floor material.

The Fridge: Check the rubber door seals on your fridge and freezer to make sure you’re getting a proper seal.  Check the Drain Pan.  Check the Defrost Drain. This can become clogged with debris or freeze shut.  Check your icemaker to ensure hose connections are secure.

In The Bathroom:

Toilets: Watch for no or slow draining, this could mean something is stuck.  Be aware that cleaning tablets containing chlorine can corrode internal parts.

Sinks: Check under the sink for aging pipes and proper connections.  Routinely clear the drain to dislodge hair and beauty products from building up.

Showers and Tubs: This is a very common source of water damage.  Check the caulking and grout and repair/replace when necessary.  A leak may be hidden behind the wall, watch for staining and soft spots around walls and flooring nearby.

Laundry or Utility Room:

Washing Machine: Check hoses regularly for damage.  Replace immediately if a problem is found. Most manufacturers recommend replacing the hoses every 5 years, however I recommend changing all supply lines to braided stainless steel hoses.  To prevent hose kinking leave at least 4 inches between water connection and back of the machine.

Water Heater: Most units last between 8 – 15 years.  Watch for wet spot in the pan or rusting on the tank to signal a leak.

On The Roof:

Debris: Keep roof free of debris (leaves, twigs, etc) any item that could clog the gutters and prevent drainage.

Soffits and Roof Vents: Make sure these are installed properly and functioning.  These prevent heat and moisture buildup and extend your roofs life.

Shingles: Ensure all damaged shingles are repaired and replaced.

Attic Space: Check the attic around flues and vents for leaks.


Perimeter Drains: Have your drain tile around the foundation inspected by a qualified drainage contractor. Special cameras can show you the condition present and identify if and where blockages are. If your home is over 15 years old, has trees or large shrubbery close to the house and you’ve never checked, don’t wait. Thereafter check it every 5 years.

Two final important tips:

Though we all do it to maximize the valuable free time we have in a day it is not advisable to leave dishwashers and washing machines running when you leave the house. If something breaks/burst/overflows while you are away, a small mop-up job will turn into a huge mess best left to the professionals.

Ensure the main water shut off to your home is in good repair and its location is known to every member of the household.

Shutting off the main water supply is the quickest way to stop the leak.  Not a fix but it will give you time to assess and create an action plan for repair.  It is of course always best to have a professional repair any water damage event to ensure there is no future repercussions such as mould growth or major structural damage.

22 Jun | No replies

Telephone Prankster Causes Building Floods

As a restoration contractor, we’ve all joked over a beer how when things are slow we should pay our kids to go stick hoses in people windows and leave our card at the front door. Of course it’s all in jest and then this week it’s reported that a high tech version of this happened. The gullibility of people aside, what I want to comment on is the picture in the Vancouver Sun and Vancouver Province.  View Article

This picture shows a man operating an inexpensive residential style carpet cleaner to extract the water and a heater and oscillating fan to dry the building. The Province states that this is a $100,000 loss.

Lets start with what happens when a multi storey water loss occurs. The water absorbs into materials and takes the path of least resistance finding it’s way into the floors and ceilings and walls, wetting insulation, running into electrical components such as light fixtures, smoke detectors etc. The water runs across carpet but also saturates the underpad, it gets under the vinyl  or tile flooring saturating the subfloor. Drywall tape joints pop and wallpaper bubbles. Most hotels have their walls covered in a vinyl wallpaper that is impermeable. The water saturating the drywall can not come out without either removing the wall paper, or drying the wall from the inside out.

So when the DIY (do it yourself) approach to restoration and structural drying is taken such as is evident in this picture, what happens? Lots of hidden (and not so hidden) damage. Raising the temperature is the most effective way to incubate Mould. The biggest mistake is to think that just because the carpet feels dry that the building is structurally dry.

In the past, contractors would just tear out all the ceilings and walls and carpets and replace it all. Today, unfortunately, many restoration contractors still tear out much more than is necessary. Why? Because they make more money in the renovation and they don’t have the technical expertise to dry out a structure with minimal disturbance and be confident that they haven’t allowed mould to grow.

Competent water damage restorers understand and are equipped to dry structures thoroughly and completely. If it’s not completely dry in 3-5 days the issue is usually inadequate equipment or improper implementation.

Structural Drying is the scientific application of heat, evaporation and humidity control. Proper diagnostics of a multi storey flood is difficult unless Thermal Imaging technology and moisture meters are used extensively.

Remember that even with water from a ‘clean’ source, bacteria begins to multiply immediately and mold will begin growing within 4-6 days. If it smells sour or musty, prevention is too late, remedial action must be taken to decontaminate restorable materials.

In summary, use a professional. The health of the occupants is at stake. This is not an area to try to save money. If our friend in the picture did the job himself using the method shown, I guarantee he will have extensive hidden damage and mold issues. Hopefully, he turned the job over to a professional restoration firm shortly after this photo was taken.

18 Feb | No replies

Fall Home Maintenance Tips

Dare I say that summer is over and its time to prepare your home for the coming inclement weather?? I do dare unfortunately.  The sun is still shining  and now it the perfect time to ensure that your home is ready for the wet, wind and cold of a Lower Mainland fall/winter season.

  1. Inspect and repair any potential water leaks
  2. Keep the cold out. Inspect windows and doors for leaks and drafts
  3. Close crawlspace vents to avoid damp stored items
  4. Inspect and clean your chimney and furnace
  5. Test all smoke and carbon monoxide alarms
  6. Clean your gutters to ensure rain water drains properly

And Finally…

Store all patio items away from the elements for the season 🙁

Call Genesis at 604-533-3440 if require help doing any of these items or if you find issues that need repair.

30 Sep | 1 reply

Creating Order From Chaos

It’s finally time to join the blog world. As I was reading an editorial by Robert Koci, he inspired me with the statement

“When there is confusion, experience shines.”

I realized that with over 20 years of experience in the restoration of damaged and contaminated buildings that my experience can perhaps make a difference in the corner of this industry I call home.

Genesis tag line is ‘Creating Order From Chaos’. Every job we do begins with chaos and confusion and as our customers and clients engage our services, they recognize the difference we make.

The key in our business is to be creative problem solvers. Every big problem is made up of many little problems and through experience and research we’re able to cut to the root of it and resolve it quickly.

Robert brings a couple new perspectives to the discussion that I think are also appropriate and I’ve attached his editorial below. We can probably go around it and find a few more which I’d be interested in hearing from you.

I love the challenge and the satisfaction of helping people resolve problems. It’s been a primary motivator in developing Genesis. If there’s is ever a question on any topic you find on my website, just ask. If I don’t know it, I’ll find it for you.

Canadian Contractor editorial June,July 2010

6 Jul | No replies