Bedbugs found in Vancouver library book

Parasites previously found in New Westminster and Burnaby library books

CBC News

Posted: Oct 27, 2011 10:41 AM ET

Last Updated: Oct 27, 2011 12:59 PM ET

Bedbugs have been detected in library books from the Vancouver, New Westminster and Burnaby library systems.

A bedbug alert has been raised at another Lower Mainland library after a patron of the Mount Pleasant branch discovered the first live bedbugs in the Vancouver library system.

Earlier this month, New Westminster and Burnaby closed three library branches after finding bedbugs in some of their books.

Then on Saturday, Vancouver resident Brian King was reading in his living room when one of the blood-sucking parasites crawled out of the book and onto his hand.

“Out of the spine walks this little red creepy-crawly thing and I said to my wife, ‘Hello what’s this?’” King told CBC News on Wednesday.

Bedbugs infestations have become common around the Metro Vancouver area in recent years.Bedbugs infestations have become common around the Metro Vancouver area in recent years. CBCKing said a Google search informed him it was a bedbug, and a quick search of the book turned up several more.

“So I squished two or three of them. I caught a couple of them live and put them in a pill bottle securely, and there were also in the spine maybe two or three already dead.”

The discovery sparked a search of his home for more.

“We panicked a bit, so we dumped all the clothes and the chair I was sitting on. We searched and we vacuumed, took my beds to pieces, and laundered the whole thing.”

No library closures planned

Vancouver Public Library spokesperson Jean Kavanagh says it’s the first report of a live bedbug in the Vancouver system. Staff are in contact with Vancouver Coastal Health and continue to monitor the situation.

But because of the size of the Vancouver Library system, they haven’t decided yet whether to mount a full-scale inspection for bedbugs, and they have no plans to close any library branches, said Kavanagh.

“We have over 10 million items, so I think we have to look at the situation seriously, but also practically.”

Meanwhile, King said it appears his home is bedbug free.

“No sign of any bug infestations at all. There hadn’t been and there still isn’t,” he said.

27 Oct | No replies

IICRC has changed thier name to Clean Trust. What are your thoughts?

IICRC release 10.14

IICRC Launches New Brand

Organization changes its name to The Clean Trust (VANCOUVER, Wash.) October 14, 2011 – The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announced today the change of its name to The Clean Trust at the fall 2011 Meeting & Instructors Symposium. Along with the new name, a new, updated, branding campaign will be rolled out in the coming year.

“The Clean Trust lets people know exactly what we do, in a business-like, technical, professional way. We train. We set the standards. We certify. We vouch for a technician’s ability and professionalism and thereby ease our customer’s worries and concerns,” said Paul Pearce, The Clean Trust Chairman “Although the acronym of the IICRC also had a meaning; it wasn’t as direct and easy to understand.”

The Clean Trust’s focus on cleaning, restoration and inspection, its three core areas of expertise, will remain the same as the IICRC. Additionally, the certification and standards on which the IICRC has built its reputation will remain at the core of the organization. The Clean Trust will continue as an ANSI Standard Development Organization (SDO) and pursue the development of standards for the industry as a whole, aiming to provide the most up to date education for its registrants.

“The leadership discussed at length the benefits of a name change and ultimately decided that it was in the best interest of our registrants to move forward with a new name,” continued Pearce. “The name, The Clean Trust, reflects our mission to identify and promote an international standard of care that establishes and maintains the health, safety and welfare of the built environment.”

The Clean Trust signifies the expansion and growth of the IICRC. For almost 40 years, the IICRC has built a strong reputation within the cleaning, restoration and inspection industry, but there has been an unclaimed opportunity to gain momentum with other audiences, particularly the general public. The change to The Clean Trust name provides additional marketing opportunities for the organization to continue to propel its growth.

Materials with the new name and an updated design will gradually rollout through the next year. Available now for registrants and Certified Firms are new ID cards, a general overview brochure, patches, and decals. An introductory video will also be shown during training courses. In the coming months, the organization will provide updated standards covers, trade show booth, newsletter and website.

For more information, please contact The Clean Trust headquarters at (360) 693-5675, or visit the current website (www.iicrc.org) to review the list of frequently asked questions regarding the new brand.

About The Clean Trust

The Clean Trust, formally known as The Institute of Inspection, Cleaning and Restoration Certification (IICRC), is an ANSI-accredited standards setting body for the flooring inspection, floor covering and specialized fabric cleaning and disaster restoration industries. Organized in 1972, The Clean Trust currently represents more than 5,700 Certified Firms and 54,000 Certified Technicians in 22 countries. The Clean Trust, with participation from the entire industry, sets standards for inspection, cleaning and disaster restoration. The Clean Trust does not own schools, employ instructors, produce training materials, or promote specific product brands, cleaning methods or systems. It approves schools and instructors that meet the criteria established by The Clean Trust. The Clean Trust also serves as a consumer referral source for Certified Firms and Inspectors.

17 Oct | No replies

Stop The Mould Before It Starts

Everyone wants their bathroom to look like the bathrooms in these magazines.  They are fresh, sophisticated and NEW.  Do-It-Yourself renovations are becoming increasingly popular, especially for bathrooms.  People think it’s a relatively small space and can’t be too complicated and mostly cosmetic.  Nothing could be further from the truth. The smaller the space gets, the more important good design and proper planning and details become. It is very important to remember any job is only as good as its foundation.  Speaking from years of experience in remediating mouldy situations, proper building materials behind the cosmetic touches are key to beautiful, long lasting renovations.

Bathrooms by nature can be a mould spore heaven.  The tasks we do in there create moisture all the time.  The faster this moisture is removed the better.  Using materials that are waterproof or moisture resistant is key.   All the items below go hand in hand to create an environment that will not allow mould and mildew to flourish.

Drywall – regular vs. green board vs. cement board

Paper faced gypsum board and even treated ‘green’ board is known for regularly failing when exposed to water. Paint and caulking will not permanently keep out the water and when it does these materials fail. Manufacturers make several waterproof gypsum boards now. Use this everywhere except where you will have water splashing (i.e. tub surrounds and shower enclosures).  For this, cement board is best.

Regardless of what is covering the surface it is key to ensure the base materials are going to keep the water from reaching the framing and subfloor system.

Paint

When using paint in a moist space it is important to use a product that is made to handle it and always allow it to cure completely before steaming things up. There are specialty paints available to resist mildew and mould. A good primer/ sealer is the key to a good paint job.  Make sure to seal all cuts and all sides of trim used in a bathroom, especially if using MDF and not solid wood.

Tile

For tile applications , the first thing to understand is that water will eventually get behind it. The substrate MUST be waterproof BEFORE the tile is installed. Use only waterproof adhesives when installing the tile and then seal the grout.  Cement grout is not waterproof and water will seep under the tiles leading to all kinds of trouble.  Just like caulking, grout sealer is a maintenance issue and should be inspected occasionally and reapplied as necessary.

Caulking

Caulking is a maintenance issue. The difference between brands can make the difference between failure in 6 months or 3 years. This is not the place to cheap out.  I always recommend a bead of silicone under the baseboard to prevent water from traveling under it. Do the same under the lip of your toilet. Water will get under and work itself under the vinyl or tile around the drain hole. Check all your edges in your bathroom again a few months after you start using it. Small cracks always appear in grout or counter edges etc. Clean, dry and seal those edges.

Handy Tip from a plumber friend, fill the tub or shower pan with water prior to caulking.  The principle is that the weight of the water will settle tub or pan downward or outward slightly.  Thus, the seal will last longer because it will never be stretched when you enter the tub.

Exhaust Fan

Condensation is your enemy. The faster you eliminate it, the better. So spend for the quieter, higher volume fan because cheap, noisy fans don’t get used. The key to the bathroom fans effectiveness is use.  It must be used whenever the tub/shower is used to draw the hot moist air from the room.  Another key is duration.  The fan needs to be on long enough to do its job.  This is definitely longer that the occupants stay in the room. Therefore it is not recommended to have a light/fan combo as it will be turned off on exit and not do a complete job.  Always wire it with a Dehumidistat. That way it will remain on until the humidity level drops below a set level.

Remember – The only reason mould grows is because water is where it should not be.  Remove the Water, Stop the Mould!

22 Sep | 2 replies

Genesis Restorations Featured in Magazine

Genesis was recently featured in Canadian Business Executive Magazine

7 Sep | No replies

PAMA Golf Tournament – C.H.I.L.D. Foundation Donation

On July 8, 2011 Genesis sponsored hole 18 at Westwood Plateau Golf and Country Club for the Professional Association of Managing Agents (PAMA) annual golf tournament. It was a beautiful day on the best hole of the course with its stunning view from atop Eagle Mountain.

We tugged at the attendees heart strings and they happily opened their wallets and raised $272.00. Genesis Restorations is happily matching this amount for a total donation of $544.00.

We truly appreciate everything C.H.I.L.D. Foundation does every day in working towards a cure for Crohn’s Disease, ulcerative colitis, and liver disorders in children.  And especially that your job is not done once a cure is discovered.  You will simply move on to another illness that haunts our children and cure that too.  Amazing work, by truly amazing people.

Thank you from us all!

25 Aug | No replies

Article – 5 myths about homeowners insurance

Article found on MSN.com. Though it is a US article it is still very helpful information – Please Read! Also interesting are the comments that have been posted. Click this link to read them. http://realestate.msn.com/5-myths-about-homeowners-insurance?GT1=35010

Many homeowners believe their policies will cover them for any and all damages, but the reality can be an expensive surprise.

By Angie Mohr of Investopedia

Homeowners insurance is one of the most common types of insurance and one of the least understood. Many homeowners believe that their policies will cover them for practically any damage to the house or contents. The reality is that homeowners policies contain many exclusions and restrictions on coverage that can leave you with a coverage gap. (Bing: How much can you generally expect to pay for homeowners insurance?)

Here are five areas where homeowners assume they have coverage but may not.

1. Loss-of-use coverage
If you have damage to your home severe enough that you cannot live in it while it is repaired, you may expect that the insurance company will put you up in a hotel while the work is being done. But not all policies include a loss-of-use provision. If you have to pay for a hotel, meals and other services out of pocket, it can add up quickly and put you at financial risk. If loss of use is covered, it will be stated explicitly in your policy, along with any limits of coverage. For example, your policy may state a maximum per diem amount or restrict the length of time the expenses will be paid.

Read: 10 things that can raise or lower your homeowners insurance rates

2. Replacement cost
Replacement cost in a homeowners policy refers to valuing the loss at the amount it will cost to replace the item. For example, if your four-year-old computer is lost in a fire, replacement-cost coverage would allow you to purchase a new one with similar features. Most homeowners believe that is what will happen if they have a claim, but most policies do not carry this clause. If not included, losses will be valued at what they were worth in their condition before the calamity. The 4-year-old computer might be valued at $250 — not enough to purchase a new one. Replacement-cost clauses are a valuable inclusion in a homeowners policy.

3. Flood coverage
Almost all homeowners policies exclude flood coverage, along with earthquakes and other natural disasters. Floods can occur from a number of causes, such as a hurricane, burst pipes or sewer backup. A flood is one of the most common causes of home damage and the destruction of contents. Some companies specialize in flood coverage. If you live in a susceptible area, look into having a separate flood policy. Your mortgage company may require this additional coverage.

Bottom of Form

4. Termites
Termites live all over North America but are most destructive in Southern climates where their life cycles are not affected by cold weather. Termites eat wood — lots of it — and can eat the supports in your house as easily as fallen leaves in the forest. They live in large colonies and, collectively, can destroy the structure of your home. Repairing termite damage and eradicating them can cost thousands of dollars. Most policies exclude termites and other pest damage. If you live in a susceptible area, the best insurance is to have the house regularly checked and sprayed by a professional.

5. Valuation of loss
When you have a claim, the insurance company will send out an appraiser to determine the extent of the damage and the best way to fix it. The appraiser will assess a value to the loss, which will be the minimum the insurance company can pay in order to meet its contractual obligations. However, you do not have to take that value as final. If you can prove your loss should be valued higher, you can negotiate the settlement with the company. Keeping receipts and pictures of valuable items will help you back up your claim.

To know what is in your homeowners policy, you should read it thoroughly. Look for exclusions to coverage and decide how you will cover those risks. In some cases, your insurance company will have separate add-ons that it can attach to your policy, or you can get specialized insurance from another company. For risks that cannot be insured, analyze how you will financially cover those risks if they should happen.

21 Jul | No replies

IREM Golf Tournament – Childrens Hospital Donation

Recently Genesis Restorations was involved in the 3rd annual golf tournament at Hazelmere Golf and Country Club for IREM BC, Chapter 50.  Genesis was the corporate sponsor for hole 17.  Always wanting to do something different we offered golfers some summer inspired games and asked for donations for BC Children’s Hospital.

We are very pleased to say the golfers opened their hearts  and wallets and raised $200.36. Genesis Restorations is happily matching this amount for a total donation of $400.72.

This is the lovely Thank You letter we have received from Emily Wong for our donation.

11 Jul | No replies

Don’t Let Water Damage Destroy Your Home

Water damage is always an unplanned and unbudgeted event.  Insurance companies tell us it is the most common form of property disaster.  The causes are varied and the damage can be big or small, from plumbing failures and backups to water ingress through roof or walls.  One common thread exists in all cases, the necessity for prompt professional attention to prevent major damage to building materials and contents.   Some materials that are restorable if treated immediately can deteriorate to non-restorable condition when left only a few hours or days.  Other potential repercussions to unmitigated water damages are mould growth, bacterial growth/cross contamination and dry rot of structural building materials.

Here are a few tips to help prevent water damage in your home.

Don’t just look for the tell tale signs of leak – like water stains on the ceiling or a drip under the sink.  When these signs appear the water damage has already happened.

Find possible culprits and check them routinely.

In the Kitchen:

The Sink: check the caulking around the sink and repair/replace when necessary. Check pipes for leaks.  Watch the drain, a slow drain is the sign of a clog building.  Check faucet for leaks.

The Dishwasher: check hoses for aging and proper connection to the water supply.  Watch the area around/under for signs of leaking: warping, discolouration, “mushy” floor material.

The Fridge: Check the rubber door seals on your fridge and freezer to make sure you’re getting a proper seal.  Check the Drain Pan.  Check the Defrost Drain. This can become clogged with debris or freeze shut.  Check your icemaker to ensure hose connections are secure.

In The Bathroom:

Toilets: Watch for no or slow draining, this could mean something is stuck.  Be aware that cleaning tablets containing chlorine can corrode internal parts.

Sinks: Check under the sink for aging pipes and proper connections.  Routinely clear the drain to dislodge hair and beauty products from building up.

Showers and Tubs: This is a very common source of water damage.  Check the caulking and grout and repair/replace when necessary.  A leak may be hidden behind the wall, watch for staining and soft spots around walls and flooring nearby.

Laundry or Utility Room:

Washing Machine: Check hoses regularly for damage.  Replace immediately if a problem is found. Most manufacturers recommend replacing the hoses every 5 years, however I recommend changing all supply lines to braided stainless steel hoses.  To prevent hose kinking leave at least 4 inches between water connection and back of the machine.

Water Heater: Most units last between 8 – 15 years.  Watch for wet spot in the pan or rusting on the tank to signal a leak.

On The Roof:

Debris: Keep roof free of debris (leaves, twigs, etc) any item that could clog the gutters and prevent drainage.

Soffits and Roof Vents: Make sure these are installed properly and functioning.  These prevent heat and moisture buildup and extend your roofs life.

Shingles: Ensure all damaged shingles are repaired and replaced.

Attic Space: Check the attic around flues and vents for leaks.

Drainage:

Perimeter Drains: Have your drain tile around the foundation inspected by a qualified drainage contractor. Special cameras can show you the condition present and identify if and where blockages are. If your home is over 15 years old, has trees or large shrubbery close to the house and you’ve never checked, don’t wait. Thereafter check it every 5 years.

Two final important tips:

Though we all do it to maximize the valuable free time we have in a day it is not advisable to leave dishwashers and washing machines running when you leave the house. If something breaks/burst/overflows while you are away, a small mop-up job will turn into a huge mess best left to the professionals.

Ensure the main water shut off to your home is in good repair and its location is known to every member of the household.

Shutting off the main water supply is the quickest way to stop the leak.  Not a fix but it will give you time to assess and create an action plan for repair.  It is of course always best to have a professional repair any water damage event to ensure there is no future repercussions such as mould growth or major structural damage.

22 Jun | No replies

Hard lesson to learn – Natural disasters teach value of renters insurance

As posted on MSN.ca
June 2, 2011

Natural disasters teach value of renters insurance

Slave Lake residents turn to friends, family in the wake of fires.

Contrary to how some might expect a man in his industry to react, Henry Blumenthal shudders when he sees headlines like those coming out of Slave Lake.

“It makes me very sad,” Blumenthal, a VP and Chief Underwriter for TD Insurance, says of the Alberta town, which was levelled by a runaway wildfire last month. Many apartment units, housing hundreds of residents, were also destroyed by the inferno.

“It’s very difficult for those people, who will have to go back to mom’s place or get some help financially. It’s a disaster not only emotionally but financially, too.”

Blumenthal can see this perspective because, sadly, he knows the stats. The apartment buildings lost in the Slave Lake fires are comprised mainly of renters, and renters, the TD exec knows, are uninsured more often that not.

According to the latest Statistics Canada estimate, using 2009 data, only about 44 per cent of renters in Canada hold renters’ insurance, which covers tenants from perils like theft and damage caused by fire and water.

Where uninsured residents exposed to the Slave Lake fires are concerned, many may have lost everything, with little recourse to recover the value of their destroyed possessions.

Such tragedies are of no consolation to TD’s Blumenthal, even though his industry may stand to profit from burned tenants reaching out for help. Instead, the Slave Lake fires may become the latest chapter in Blumenthal’s crusade to get every Canadian renter covered.

Because home insurance is not regulated in Canada – coverage isn’t legally mandatory in the same line as auto insurance, for instance – many Canadian renters never seriously consider taking out a policy, Blumenthal notes.

Yet while it is not considered with the same seriousness as auto insurance, renters’ insurance is often lumped in the same pricing classification as car coverage – which is to say, people think it costs an arm and a leg. The reality couldn’t be more different.

As one industry rep told MSN recently, renters’ insurance can be had for “about the cost of a pizza a month” in most cases, a characterization Blumenthal signs off on.

According to Blumenthal, just 10-15 minutes on the phone with a representative can land many Canadian renters with coverage for as little as $20-$30 a month. If you happen to have a car, bundling your auto and renters’ insurance with TD can lower the cost of tenant coverage to as little as $10-$15 a month.

And don’t sneeze at what these low-cost plans can bring. Most TD renters’ insurance plans start with $25,000-$30,000 worth of contents protection – coverage to your material assets in the face of fire, floods and theft – as well as million-dollar liability coverage, which is what may matter most should misfortune strike.

“People think about their possessions, but they forget about their liability,” Blumenthal says.

This isn’t something Canadians should be shamed about. It’s natural, in the face of disaster, to consider your personal belongings first. After all, what else is your apartment or condo filled with?

But the liability that comes with “simple negligence,” in the TD underwriter’s words, can be costly, and may be the above-all-else reason to consider renters’ coverage.

Blumenthal offers a hypothetical, though one rooted in years of experience. Let’s say you’re cooking dinner in your unit, which sits in an apartment building surrounded by dozens, if not hundreds, of other tenants.

Maybe the phone rings, and the stove catches fire – “Totally by accident,” Blumenthal interjects – and you set fire to your building, damaging other units. Such a scenario, however grim or unlikely, could lead to a lawsuit. Unless you hold renters’ insurance, like those TD policies that offer million-dollar liability protection, tenants would be alone to incur those legal costs.

This, Blumenthal says, should be a selling point to young Canadians that rent.

“You’re just starting in life, you just got a new job and got out of mom and dad’s place,” the TD exec says, noting the high cost of a tenant liability lawsuit. “That’s not a good experience to start with, having a strong level of debt like that.”

Blumenthal’s advice for renters? Talk to your insurance representative, who should be able to offer inexpensive coverage – even cheaper if you also hold auto insurance with your provider.

In less than 15 minutes, Canadians can have coverage over the phone, or they can log onto TDInsurance.com, where they can view different policy options and find a free quote for what coverage they may need based on their assets, possessions and risk level.

Fortunately, Blumenthal says he sees an uptick in renters taking out coverage, thanks largely to many Canadian landlords now requiring their tenants to have protection before they rent. “The trend is favourable now,” the TD exec says.

But there’s still a long way to go. Blumenthal hopes to promote the affordability of renters’ insurance to as many Canadians as possible, especially younger tenants who may not otherwise consider protection.

Because, as insurers see when tragedies like the Slave Lake fires hit, what remains when misfortune hits isn’t much.

“Sometimes victims are left with nothing,” Blumenthal says.

6 Jun | No replies

Renovations and Asbestos

Our latest advertorial in Renovations magazine

Genesis Advertorial 04-2011

31 Mar | No replies